SHIPPING & RETURNS
SHIPPING POLICY
Processing time is 3-5 days ​
Ships out in 1-2 days
You should receive your package within 3-5 business days after processing time
RETURNS & EXCHANGE POLICY
ALL SALES ARE FINAL
We throughly inspect all hair before shipment in order to ensure consistency and quality. Due to health regulations, hygiene concerns and nature of the product we currently are not accepting exchanges
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If we shipped the wrong items or something is missing, we will ensure to fix the mistake. Please email silktressess@gmail.com
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PLEASE NOTE: Federal law states you cannot return human hair products that have been used. We adhere to strict policies in regards to federal law, health regulations, and hygiene concerns. If the item is removed from the bundle and used in any visible manner, or if the product has been open with or tampered with in any way all policies are voided. The hair must remain in the bundle and not to be untied at the top. The hair must be in its original packaging and tagged.
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